do infants require a ticket or seat?

Yes, infants (below 24 months old) need to be booked a flight ticket. This ticket should be booked from your agent if you need a SEAT for your infant. In that case, you will have to pay a child fare. This fare can be more/less than 70% of adult fare + taxes. However, if you do not need a seat for the baby and will prefer to carry her/him in your laps, you may pay infant fare (around more/less 10% of adult fare + taxes) either at the airport or at the time of reservation.

can i book a different return or arrival airport?

By using an open-jaw ticket, you can book to fly from a different airport on return. Also you can fly from Heathrow and return at Manchester (etc) if the airline you are booked with operates to/from both airports. However such a ticket can be slightly expensive than a usual ticket.

is early reservation cheap? how early can one book their flights?

Early reservation, at least six months before date of travel is cheaper and travelers get more choice among airline, flying out dates etc as seats are open and available at most popular airlines.

is last minute reservation cheaper or expensive?

In plain words, last minute reservation is a gamble that is more often lost than won. Especially in peak seasons, seats at the last minute are scarcely available and can be very expensive. Therefore, leaving your travel arrangements to last minute is not recommended.

in a group reservation or same date reservation, how can one person's fare be higher or lower than the other in same cabin?

It is not necessary that if you are going to the same destination and have same dates, the fares for that flight will be same for everyone. As some particular number of seats can be on the sale offering promotional or cheap fares, and once that number of seats is filled, the other remaining seats are sold at regular fares. Such as, Fare for class X(20 seats) in economy cabin can be cheaper than class Y(10 seats) in economy cabin etc. Hence, the best is served to the early birds. Also, in case where each group member has a different date to depart or return, the fares can be different too based on the availability of seats. Therefore, it is highly recommended to reserve group reservations as early as possible and make full payments well in time.

how to make a group reservation? are there special fares for groups?

The Group Reservation must be made in advance as obtaining seats on a particular date can be difficult. Moreover, some airline do not permit reservations booked for more than 6 people together while some carriers offer special cheap group flight fares. Special fares can only be availed by advance reservations. The booking can be made over the phone; however it is better to send names / passport numbers in email, in case of a larger group.

what should i do after my tickets are issued and emailed?

Print out the ticket and keep it in hand, along with your passport at the airport during check-in. Also, 48 to 72 hours before flights, always make a call to the Travel agent OR the airline directly, to verify that your flights are departing or arriving at the scheduled times as there can be a schedule revision from the airline's side, either before or after flight reservation and ticket issuance.

Air Castle Travel | Why Book With Us?

Ever since Air Castle Travel was established, we’ve challenged ourselves to do everything that we can to help our clients. Aware that people often find travel agencies stressful, our experienced team will be on hand to make the process as convenient as possible by offering you their expertise and advice. If we receive an enquiry from you during our office opening times, we will respond within an hour, guaranteeing that you’ll get fast, personal, and effective communication regardless of the question or request. And, even outside those hours, we continue to monitor our phones and emails to make sure you aren’t kept waiting.We believe at Air Castle Travel that getting to know our clients, give us a better understanding of what their needs are and differentiates us from our competitors.

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We’ve embraced technology within our customer support centres, transforming our systems to ensure that we can closely track all flights and travel arrangements. We make sure that each one of our customers get proper notifications about their flight, so they never miss their flights. We want you to have the utmost confidence in booking your trip with Air Castle Travel. You can rely on us to deliver top notch services and trust, these are the foundations of who we are.

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We offer a quick and effective response to any enquiries so that you aren’t kept waiting for an answer. If you contact us during our office opening times, we will make sure you receive a response within an hour so that you can be sure you’re being listened to. And, even outside these hours, we will be monitoring our phones and emails to make sure that you hear back from us as quickly as possible. We are used to dealing with unforeseen, So if anything goes wrong, will take care of reworking your itinerary.

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We do not have a rigid policy when it comes to organizing your trip; we flexible payment plans so our customer don't have to worry about paying all upfront. Our soft & customer supportive policies are also ensure mutual understanding and benefits for our clients, because we know our satisfied travellers will be future ambassadors for promoting us.

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